Cancellation & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
> Shipping & Returns ----
We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (INDIA) country.
Thank you for choosing to shop at nacosfashionstore.in . We want to ensure your complete satisfaction with your purchase. Please read our return policy carefully to understand the conditions and procedures for initiating a return.
> Return Request Period: ---In the event that you wish to make a return, please submit a complaint within 3 days from the date of delivery. Any requests received after this period may not be accepted.
> Damaged Product: ---If you receive a damaged product, kindly provide us with an unboxing video showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.,must be reported within 24–48 hours of delivery
> Eligibility Requirements-------
* Item must be unused, unwashed, unaltered, and undamaged.
* All original tags, labels, accessories, folding, and packaging must be intact.
* A receipt/proof of purchase is required.
* Clear photographs/Unboxing Videos(if required) of the item must be attached during the return request.
* Only uncut, unstitched, unused, and unwashed fabrics—with original tags, folding, and packaging—are eligible for return or exchange
> Exchange for Wrong Product: ---- If you mistakenly ordered the wrong product and would like to exchange it, please note that the shipping charges for returning the item and for the replacement item will be your responsibility.Please contact our customer support team for further instructions on how to proceed with the exchange
> Non‑Returnable Items---
* Personal care items (e.g., cosmetics, undergarments,Innerwear)
* Premium / high‑value/Free products marked
>Refund Policy
* Refunds are initiated only after the returned item passes our quality check.
* Approved refunds are processed to the original payment method within 5–10 business days.
* COD/shipping service fees are non‑refundable